![]() Time is critical when you call prospects or close deals over the phone. Have you missed calls? Quickly produce cases for missed calls and voicemails to ensure agents can deliver timely responses and enhance your customer experience. Integrate with Salesforce to automatically route inbound and outbound calls to the right person, in real-time. Skip the busywork and let Aircall’s phone system automatically sync call data and trigger your next workflow steps. Use our call trailing and custom field features to customize your team’s reporting to your distinct business. Gain in-depth insights from every call and across your team by connecting Aircall data to your Salesforce dashboards or by using our pre-built reports. Our flawless integration lets you fluently manage data across all Salesforce Objects, including leads, contacts, accounts, cases, tasks, and activities. Automate Reporting for Better Team PerformanceĮxcellent reporting means better team performance. Our iPhone and Android mobile app can be used to keep your Salesforce data up to date, no matter where you are.Ĥ. When all your Client dispatches are in one place, tracking and following up with commands and leads is easier for your sales team.ĭo not gamble on call quality, or expose to data loss by working remotely in the field. Manage all your Client communications in one place with our Salesforce phone integration. Save call recordings and different call data to any Salesforce object to automatically trace each caller’s history. Make outbound dials and receive inbound calls without ever-changing screens. Sales teams can now handle all their calls directly in Salesforce without jumping back and forth from phone to CRM. ![]() In this post, we cover the benefits of integrating Aircall with Salesforce, the steps for integration of Salesforce with Aircall and Aircall Plans, and the limitations of Aircall Integration.īenefits of Integrating Aircall with Salesforce Īircall’s Computer Telephony Integration (CTI) for Salesforce Lightning & Salesforce Classic empowers your support agents, sales reps, and the entire team to streamline their workflows and increase productivity. The Salesforce and Aircall integration is available only for Aircall Professional Plan and Salesforce accounts on Enterprise or Unlimited Plans. This integration helps you to improve your productivity. AirCall can be used to add call center capabilities to Salesforce by centralizing phone operations by using a single interface and using Salesforce data to give context to Aircall interactions. ![]()
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